We hope this message finds you well. At Wings, we believe in keeping our valued community updated on our journey, and today, we have some exciting news to share!
In the spirit of growth and resilience, we are thrilled to announce that we are now serving more families than we have in the past six years. The challenges of the last few years have tested the strength of our communities, but with your support, we’re bouncing back stronger than ever.
With the easing of COVID-related restrictions, our offices and dedicated case managers are once again on the front lines, providing invaluable support to families in need. While we’re back in action, we understand the convenience of virtual meetings, and we’re happy to continue offering Zoom sessions for those who prefer them, but they cannot be the sole way we deliver the service.
A key part of our success is the addition of 18 new staff members in the past year! This significant milestone wouldn’t have been possible without the hard work of Lisa in our HR department, who has been leading the charge in recruitment and retention efforts. We recognize the critical role our staff plays in ensuring the health, growth, and stability of our organization. And in addition to the new staff the remaining veterans who have created the foundation of our agency deserve applause and recognition. We thank them all.
In the pursuit of maintaining a positive and nurturing work culture, we’ve seen the fruits of our labor reflected in the recent recognition. Wings has been ranked as the #1 Best Place to Work in Maine, a testament to the collective efforts of our board of directors, Lisa, myself, and our incredible team. This honor is not just about a title—it’s about the invaluable feedback we receive from our staff, which we use to continuously improve our agency.
Look out for Wings on your TV screens in the coming weeks and months as we proudly advertise our services to families across the state. Gone are the days of long waitlists; now, our services are readily available, ensuring timely support for those who need it most.
For those curious about our journey, our website features past ads that highlight our commitment to recruiting exceptional staff. Take a moment to explore the inspiring stories we’ve shared.
Lastly, I’m making a commitment—a promise—to connect with you weekly through these messages. Whether it’s a brief update or a request for your valuable feedback, I’m eager to keep this conversation alive and dynamic.
In the spirit of transparency and client satisfaction, we’re also working on client experience surveys. These short surveys, sent via text or email, aim to capture a quick snapshot of our clients’ satisfaction with our services. Your input is invaluable, and we’re dedicated to making sure your experience with Wings is positive and enriching.
Thank you for being an essential part of the Wings community. Your support fuels our mission, and together, we’ll continue to make a meaningful impact on the lives of families.
Wishing you all the best, you will be hearing from us again, soon!