We Provide a Compassionate Approach to Case Management

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Wings is a non-profit, 501(c)3, licensed mental health agency that specializes in providing the best care management and case management services to children and adults in Maine since 1995.

Wings is a non-profit, 501(c)3, licensed mental health agency that specializes in providing the best care management and case management services to children and adults in Maine since 1995.

It's Our Approach That Sets Us Apart

Our favorite slogan is “nothing about you without you”. There will be no “meeting before the meeting” – instead we will assure that the family is involved in all planning and will be the final decision maker on behalf of your child. If you are an adult client, you will be supported and your decisions valued. You can trust that Wings will be respectful, honest, and responsive to your needs. We believe that families know best and can make the best decisions when they have the information and support they deserve.

Prompt Response

Prompt Response

Most referrals are assigned the same day that you call. Your calls will be returned promptly, and there is always someone available to help you during business hours. Your care coordinator will work in a timely manner to make referrals, monitor your services and supports, and assure that communication between team members flows smoothly.

Understanding

Understanding

We hire people for their skills, but more importantly for their compassion and kindness. Parents of children with special needs are on our board of directors and on staff, to enhance our understanding of the experiences parents face while trying to get services and supports for their family.

Specialized

Specialized

We do one thing and we do it well! Wings is the most experienced and specialized provider of case management and care coordination services in Maine. Your Wings team will consist of a care coordinator, a nurse care coordinator, a family support partner, a clinical supervisor and the entire support team. All Wings staff receives specialized training in a variety of areas every month.

Six Locations

Six Locations

Wings provides services to all corners of Maine north of Augusta. We can and do travel to your home and community for meetings, and can also host meetings in one of our six locations in Bangor, Machias, Presque Isle, Ellsworth, Waterville, and Medway.

Our Services

Child Behavioral Health Home

Child Behavioral Health Home

Behavioral Health Home (BHH) services at Wings are uniquely designed to meet the needs of your child and family using a team-based approach. Your Wings team collaborates with you to help.

About Behavioral Health Home
Child Targeted Case Management

Child Targeted Case Management

As part of our TCM program, we are able to serve youth from birth through their 21st birthday. We use a family-focused approach called Wraparound that incorporates family strengths and a team based planning process.

About Targeted Case Management
Adult Community Case Management

Adult Community Case Management

Wings’ case managers work for you and support you in achieving your goals, while ensuring that your rights are protected. We help clients find jobs, attend day programs, find housing, access funding, and more.

About Adult Community Case Management

Blue Star Awards

Celebrating Excellence (Click on the arrows to see more)

We couldn't do it without the support of our community! Special Blue Star Award to Steve Villett from Beal College for a full scholarship to one of our youth for driver's education. This will make all the difference to this young person's dreams.

A grateful Wings case manager and family!

Heidi Wright is a great leader for our adult case management team. She is always calm in a crisis, eager to teach, and helps her teammates all with a positive attitude and sense of humor.

The Adult Case Management Team

Jess Cambridge, our Administrative Coordinator is nominated for a Blue Star Award for her patience, knowledge, and kindness "during my orientation. The ice cream didn't hurt, either."

From a grateful new employee

Logan Norton, for going above and beyond finding services for a family. "They were in need of a therapist and you reached out to over a dozen until you found someone!"

Wings

Krystle Goddard, thanks so much for treating us to munchkins everyweek. Your "can do" attitude is very much appreciated. You jump right in there anytime! So glad that you work with us.

Your coworkers

Karissa Chasse, the "Families First" award for helping a family with an urgent need when their team was unavailable. Great job!

Your coworkers

The Spirit of Wings award to Jenny Gage, for "helping me find a..document. Something minor to most, but a huge help to me! Thanks!"

A grateful coworker

The "Spirit of Wings" award to Emily Ladderbush. "Your positive and hardworking attitude doesn't go unnoticed! So glad you're a part of the team"

Wings

To MyKayla McCormick , "Thank you for jumping in to help a co-worker in need! Also, your hard work with your families is impressive. Great job!"

Wings

To Lawrie Butler, our Quality Assurance Specialist: "Your expertise, patience, adaptability, and always helping me!" The "Spirit of Wings" award.

Wings

To Saysha Hill, one of our excellent case managers in Ellsworth: "She has been amazing and wonderful!"

From a Parent

"Kasie is our 'Wings!' She has kept us flying. She has kept us above water and is a life saver. She makes me believe I am a good Mom when I don't feel it or am blamed by others. There are not enough words to describe what she means to our family.

From a Parent

"Families First" to Heidi Wright, Wings Case Manager. "Heidi has gone over and above her duties as a Case Manager to our family"

Family of an adult client

"Families First" awarded to Norma Reynolds Allen. "Norma is a great case manager and always available. I have respect for her."

From a call from a family to the Executive Director

"The Wings case manager is a team player. She recognizes a family’s strengths unconditionally."

From Community Provider

"My case manager is helpful, very kind hearted and great at what she does"

From Adult Client

"Our case manager is awesome. She goes above and beyond to do everything that is asked of her to support our daughter"

From a Parent

To Anita Hood: “For her amazing and active participation in our teams. Her brainstorming and resources have been beneficial in helping to meet the needs of our high needs clients. Thank You!”

From our Case Managers

To Burlington Coat Factory: “Thank you all for your help with getting over 250 coats for our families. We really appreciate it!”

From all of us at Wings

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