Provider Referrals
Providers who have the family's permission are welcome to make referrals for targeted Case Management. It is often helpful to have the Provider Referral information to assist in the process when the family begins the process of referral. Providers should complete and return the Five-County Referral Form.
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Download Five County Regional Provider Referral Form
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Verification of the youth's DSM-IVTM Diagnosis and Code is necessary to complete the Eligibility Process.
Since Wings is a strictly voluntary program, it is essential that we hear from the parent/guardian before any referral is acted upon. If we receive a Provider Referral, and have not heard from the parent/guardian within a short time, we will try to contact them, either by telephone or mail. If we do not hear back from the parent/guardian, we will send them a letter explaining that we will not be acting on the referral at this time, but if they change their mind, they may contact us at any time.
Community providers will often be part of the Child and Family Team that is usually pulled together and facilitated by the Wings Case Manager. The parent/guardian chooses the team members and the family is the primary decision maker in the process. The Wings Case Manager will help the process by having the team participate in a strengths and needs planning process. This process is designed to assist the team to focus on strengths, identify goals, and develop an Individual Support Plan using the resources discovered by the team. The Child and Family Team format we use helps to "Meet the family where they are at " - a phrase that really gets at our philosophy and has proven time and time again to be an effective method of keeping youth and families safe and together.